Ordering & Shipping Policy

Our boxes hold six beautiful plants!

Ordering Information

Ordering is easy at any time of the year! Due to the nature of shipping live plants, if you place an order outside the months of April-May, we will hold your order and ship it at the proper time for your zone, when weather permits in April 2014.

Be advised, tender annuals such as Basil, Cilantro, Dill, and Parsley varieties will not be shipped until nighttime temperatures moderate into the 50′s . This is usually not achieved until May. Some customers may want to consider splitting their order into two separate orders – one containing hearty perennials that will ship earlier in April, the other order, annuals that would be shipped in May. Westcoast customers should be aware that your plants will travel over the Rockies (with cold temps in April), so your order may not ship until May regardless.

Our boxes hold 6 plants each. For your best shipping value, we encourage you to buy herbs in multiples of six, however we do not require a minimum purchase.

Sorry, we cannot deliver plants to a post office box, nor do we ship C.O.D. Exorbitant shipping costs also prohibit us from shipping to Alaska, Hawaii, Puerto Rico or Canada. Due to many restrictions, we do not ship internationally.

Shipping Policy

All plants are shipped UPS Ground.

Shipping season for herb plants is limited to the spring months only, April-May. This is to ensure their well-being in shipping as well as in transplanting. We only ship plants on Mondays ( Tuesday on Memorial Day week), so plants are not left in a shipping warehouse or on a truck over the weekend. You should expect delays in periods of harsh temperatures. We will monitor the weather across the nation and hold orders when necessary. You will receive an email that contains the UPS tracking code the day your order leaves our facility, so you will know when to expect them.

Typical UPS shipping rates are as follows:

1-6 plants = $11.95
7-18 plants = $14.95
19-36 plants = $18.95
37-49 plants = $23.95
over 50 = $28.95

We ship seeds year-round. Seeds are shipped separately from plants and are shipped FREE through USPS only.

Payment Methods

We now accept Visa, Mastercard, Discover, and American Express credit cards. You can even use your PayPal account! Due to heightened credit card security, your card will be billed for your entire order as soon as it is placed. In order to further protect your personal information, we will no longer be taking your credit card information over the phone. Instead we’ve entrusted PayPal, secured by McAffee and VeriSign, to handle and protect your financial information and purchases from checkout to delivery.

Security

This is a secure shopping site. We do not share customer information.

Our Guarantee

We guarantee your plants will be delivered to you healthy and vigorous. If they get harmed during shipping, we will happily replace them if you contact us within 48 hours via email or phone. We cannot be responsible for their health beyond their arrival. Once you receive your plants, please remove them from the box and allow them some air, light, and if needed, some moisture. Plant them as soon as possible according to the last frost dates in your area.